Website advice · 7 February 2020

Why 100% page speed is the wrong target

Page speed matters when it helps visitors reach the content they need. A perfect score matters less than fixing the issues that slow down a real business website.

A February 2020 performance report for reachdigital.com.au showing a PageSpeed score of 98 percent and a 2.0 second load time
A performance report for reachdigital.com.au from February 2020. Scores like this change as a site and the tools measuring it evolve, so treat the figures as a snapshot rather than a current benchmark.

What actually helps a website load faster

Page speed is one of those metrics every website owner hears about, but the target can easily become the wrong thing. A fast service business website needs to load useful content quickly, not chase a perfect score at the expense of real content.

A perfect score can be technically possible, but it is rarely the best goal for a real website with images, forms, tracking, content and business requirements.

Planning the page before designing it

The practical approach is still a process of elimination: test the site, fix the highest-impact issue, test again and keep going until the remaining gains become small. Common fixes include better image handling, caching, cleaner scripts and reducing anything that blocks useful content.

For a service business, the website lesson is simple: fast, clear and usable beats a technically perfect score that does not improve the enquiry path.

The page speed video

The page speed video connected to this article.
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